Errors on Your Credit Card Statement
Here's what to do if you find an error on your ATM, debit or credit card statement.
You should challenge an error on your credit card statement within 60 days or you may lose your right to challenge. A credit card company is require to acknowledge your letter of dispute within 30 days after they receive it. If a credit card company doesn't comply with these time limits they are required to pay you $50.00. If the credit card company sends you an explanation of the charge and you don't agree with it, you have ten days to send another letter.